Posted 4 months ago

Air Freight Operations
and Rate/Pricing Support
Assistant – MW Italy


Air Freight Operations and Rate/Pricing Support Assistant – MW Italy

This position involves processing requests for rates and operations between overseas networks of agents and Italy’s sales team from A to Z – fluency in English and Italian languages is a must. Tasks and duties include quoting prices and arranging export-import of freights and shipments within Europe or across the globe.

The candidate will work within the freight forwarding of all modes of transport (air, ship, road, rail). The ideal candidate will have excellent customer service and communication skills with meticulous attention to details. The suitable candidate will be a highly organised team player who thrives under pressure and delivers quality service to all stakeholders. Computer literacy and working knowledge of Microsoft Office software are essential.

Full training will be provided for using in-house systems.

Do not forget to write your SKYPE ID in your CV. All CVs will be acknowledged but only those in short list will be contacted to take part in the job interviews.

Deadline to accept applications: 18/12/2020

Job type

  • Full Time (Mon-Fri / with 1-hour lunch break) – working hours to match our Italy office

Job responsibilities

  • Organising Air, Ocean, Road and Courier shipments
  • Rate and service negotiations with service providers to ensure best route/rating options
  • Identifying best routes and rates available in the market and communicating back to our customers
  • Customer Credit checking
  • Processing RFQ and tender requests through current and third-party suppliers
  • Liaising with Sales on potential and booked shipments to ensure a smooth hand over of rates and operations.
  • Maintaining and managing KPI’s through monthly reporting procedures
  • Market research for new partners and developing mutual cooperation
  • Admin tasks of invoicing, filing and registering inquiries in company’s system

Required qualifications

  • Excellent English and Italian languages skills – oral & written
  • Excellent computer skills (MS Office) and proficiency in math
  • Ability to work independently and manage multiple deadlines
  • Knowledge and/or experience in trade and multimodal documentation is an advantage

Soft skills

  • Ability to work independently and manage multiple deadlines


  • Monthly salary even during 3-months of probationary period and medical insurance after confirmed employment

Job Features

Job CategoryClerical/Administrative

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Freight People is Maurice Ward Group’s official recruitment partner, focused on the freight forwarding, logistics and supply chain market. Please visit their page for more information https://www.freightpeople.euFreight People