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Junior application
support assistant


Junior application support assistant

Are you a well-organized person with an attention to detail and excellent communication skills? Can you work independently on your own initiative as well as part of a team? If so, we would like to hear from you.

We are looking for an open minded and proactive team player to join our Software Development Team in Yerevan. You can participate in application configuration, maintenance and troubleshooting, application testing and other aspects of a project’s life-cycle.

Job responsibilities

  • Receiving and registering requests from users
  • Interacting with users to troubleshoot known issues and problems
  • Daily communication and cooperation with application developers
  • Ensuring the communication of complex requirements between the specialist and the user
  • Maintains/updates daily operational documentation
  • Participates on tests and performs release to the production environment
  • Preparation of user manuals/guides
  • Help with maintenance of technical and user documentation

Required qualifications

  • Analytical thinking and strong sense of problem-solving
  • Fluent communication in English
  • Experience with a similar position is welcome but not must

Nice to have

  • Basic knowledge of web technologies (JavaScript, HTML, CSS)
  • Basic knowledge of unix/linux and windows environment
  • Experience /interest in task management and deployment tools (Redmine, Trello, Git, Subversion)

Soft skills

  • A positive outlook and can-do attitude
  • Motivation to learn new things


  • Competitive

Apply now!

Freight People is Maurice Ward Group’s official recruitment partner, focused on the freight forwarding, logistics and supply chain market. Please visit their page for more information

Freight People

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